Loading relationships broken

Started by Private User on Tuesday, March 15, 2011
Showing all 16 posts

Lately, when I've tried to load relationships in the relationships panel from the tree view, it timesout and loads a blank white page. Is this happing to anyone else? Mike Stangel?

A timeout should not load a blank page -- we have special code for that. So whatever you're seeing must be something else. Can you post an example profile?

It seems to be happening especially in relation to complicated messes.

Load this profile, go to his tree and try and load his relationships.
Loup III de Gascogne, duc de Gascogne

Mike Stangel, any luck with this?

I got another one:
http://www.geni.com/people/Urraca-Gim%C3%A9nez-condesa-de-Arag%C3%B...

I think what's happing is a load error but instead of loading in that div, it opens this white page.

Okay it *is* timing out but for some reason you're not seeing the correct timeout message. Here's what it does for me: http://awesomescreenshot.com/0ad9aqi65

What browser are you using?

Google Chrome 10.0.648.133 on Windows 7. I'm also using the Chrome Geni app.

Doubly strange -- that is in every way identical to the setup I'm using right now! (though when I chose "About Google Chrome" to check my version, it installed an update... guess it's worth seeing if that makes any difference)

Okay I think I see the problem now.. will see what I can do.

Yeah, weird. I rebooted to double check. That profile loads now (maybe because i fixed some realtionships in the area) so I found another one.
Loup II, duc de Gascogne

I've checked in a fix that I expect we'll release tomorrow.

Thanks Mike. You da man!

Ok, looking any better?

Yep, so far. Tree loads better too. What changed?

We released a number of fixes / updates yesterday. The fix for the edit relationships tab was to remove a section of now-unneeded code, that was adding to the total time to load the page.

Showing all 16 posts

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